Refund Policy


Refund Policy

1. Right to Cancel

You have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire 14 days from the day you receive your goods.

2. How to Cancel

To exercise the right to cancel, you must inform us of your decision by a clear statement via email or post.

3. Returns

Goods must be returned unused, in their original packaging, and in the condition, they were received. We cannot accept returns on used products for hygiene reasons.

4. Refund Process

Upon receipt of the returned goods, we will inspect them and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 14 days.

5. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

6. Faulty or Damaged Goods

If the goods are faulty or damaged, please contact us immediately. We will cover the cost of return shipping and provide a replacement or full refund.

Contact Us

For more information, please contact us at:
Email: delightoysuk@gmail.com