Yes, all orders are shipped in plain, unmarked packaging with no indication of the contents or our brand name.

No, you can check out as a guest without creating an account.

We charge a flat shipping rate of £10 across the UK and Europe, no matter how many items you order.

Orders are processed in 1–2 business days. UK deliveries usually arrive in 3–6 days, while EU deliveries take 3–6 days.

Absolutely. All items are factory-sealed and packaged to meet the highest hygiene standards.

Yes, we accept returns within 14 days of delivery. For hygiene and safety reasons, products must be unopened, unused, and in their original sealed packaging. We cannot accept returns on any item that has been opened or used. Return shipping costs are the responsibility of the customer. If you receive a defective or damaged product, please contact us within 48 hours with photos of the damage for a replacement or refund.

We deliver across the entire United Kingdom and all European Union countries.

Yes, our store uses SSL encryption and PCI-compliant payment gateways to ensure your information is safe.

We accept credit/debit cards, PayPal, and secure checkout methods for fast and safe payment.

Yes, all our products are 100% legal to buy and use across the UK and European Union.

If your product arrives damaged, please contact us within 48 hours of delivery and we’ll assist you with a replacement or refund.

Yes, once your order ships, you’ll receive a tracking number by email.

Yes. Your payment will appear under a generic name that does not mention adult products or our brand.

Yes. If a product is out of stock, feel free to contact us or use the “Notify me” button to be alerted when it’s back.

We process orders quickly. Please contact us immediately if you need to cancel or change anything. We’ll do our best to assist.